Problem
Struggling with Net Revenue Retention growth?
You have limited resources to boost expansion and reduce churn for all accounts. Your teams are busy with large accounts and chasing small to mid-tier customers doesn’t scale.
Fulcrum automates measurable outcomes, customer segmentation and customer communication to help scale CS capacity in minutes.
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You have limited resources to boost expansion and reduce churn for all accounts. Your teams are busy with large accounts and chasing small to mid-tier customers doesn’t scale.
Fulcrum helps solve your most common obstacles for the success across all customers.
Fulcrum tracks your customers' objectives, connects them to data points and automates measurable outcomes across all customers.
Customers who see measured progress have upto 6x higher chances of staying and growing with you.
Fulcrum's AI-based proactive customer segmentation helps you intervene with the right customer, at the right time, to drive an outcome.
Fulcrum’s AI algorithms proactively detect key customer segments including future at-risk accounts, expansion accounts and many more.
Dynamic segments adapt to your customers' evolving behavior.
Guide customers to maximize their individual ROI and achieve their goals.
Fulcrum’s no-code platform helps you create cross-channel playbooks tailored to dynamic segments.
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Fulcrum automatically tracks how each customer and segment is achieving their ROI and sends you leadership ready reports.
Start seeing value in less than 60 minutes.
Fulcrum connects product, CRM, warehouse and account data to bring customer 360 together.
